Methods of Payment
Alluvia Packraft accepts the following payment methods: Visa, Mastercard, American Express, Discover, and PayPal. We will only accept payment by check, money order, COD, or bank transfer with prior written authorization, and reserves the right to refuse such payment methods in its sole discretion.
Payment Processing
At the time an order is placed, your credit card will be charged for the total purchase amount.
Order Processing
We ship Monday through Friday, excluding all major US holidays.Typical order processing times are as follows:
- In Stock Items – ship within 3 business days.
- Mixed Items (In Stock + Pre Order / Back-Order) – shipping will be delayed until the pre order/back order item is available unless the customer places two separate orders.
Shipping
Alluvia Packraft offers shipping within the United States only. Orders over $30 receive FREE standard shipping.
Tracking
You should receive an email with your tracking number as soon as your package is picked up and scanned at our facility. This email will come from the shipping provider handling your package and you will be able to track the progress of your shipment.
Order Modifications
If you’d like to modify or change an order, please call us at (970) 822-7404 or email us at hello@alluviaraft.com.